A: After you place and pay for your order, flowers can be delivered within 1-3 hours to the recipient (note: this is the fastest possible delivery time; we guarantee delivery within the time slot you selected when ordering). Cakes generally require about half a day of advance ordering.

A: Flowers (or cake) can generally be delivered if you order about half a day in advance. Of course, you can also order one month, two months, six months, or even further in advance - we will deliver on the date you specify (flowers and cakes are made fresh with same-day materials on the delivery day to ensure freshness, so please order with confidence!). The earlier you order, the more relaxed it is: 1) Booking in advance helps us arrange things ahead of time; 2) If your flowers contain special blooms, advance booking is required to ensure all materials are available; 3) When you book ahead, we remember your chosen delivery date and deliver on time - even on busy days, you will never miss an important occasion!

A: We have a nationwide chain. We deliver to all municipalities directly under the central government, provincial capitals, prefecture-level cities (except Tibet and Qinghai), and most county-level cities - covering 2,000+ cities across China.

A: Delivery is free in urban areas and suburbs! For remote addresses and townships, please contact customer service to confirm availability.

A: Yes. When placing your order you can choose from: before 10:30; 10:30-12:00; 12:00-14:00; 14:00-17:00; 17:00-20:30. If you order on the delivery date itself, it will be delivered the same day. Special note: if you have specific timing requirements, you can choose our scheduled delivery service.

A: Our stores use Kunming A-grade fresh flowers that arrive on the delivery day to ensure freshness.

A: We support Alipay, PayPal and other payment methods. After your order is placed, you can pay online immediately - it is fast and convenient.

A: Yes, we require payment before arranging delivery. Please rest assured - we are a leading flower delivery service provider in China with a strong market reputation and broad industry influence. We will serve you with care and never let you down. We are committed to sustainable development.

A: No. Gifts are shipped from our head office, usually via SF Express, and reach 200+ first- and second-tier cities the next day after same-day dispatch.

A: During non-major-holiday periods, orders can be modified or cancelled up to one day before the delivery date; please contact official customer service during the day to modify or cancel. During Chinese holidays (Valentine's Day, Goddess Day, Mother's Day, 520 Valentine's Day, Qixi Festival), order modifications or cancellations must be made at least 2 days in advance by contacting customer service.